FAQ's

Frequently Asked Questions

What size businesses do you typically work with?

We specialize in serving small businesses that need professional cloud services without the enterprise complexity or cost. Our solutions scale with your growth.

Are you AWS certified?

Yes, our team holds various AWS certifications including Solutions Architect, DevSecOps Engineer, and Developer certifications.

How do you charge for your services?

We offer both project-based pricing and ongoing support packages. After understanding your specific needs, we provide transparent pricing with no hidden costs.

Do you offer emergency support?

Yes, our support packages include emergency assistance options with defined response times based on your service level agreement.

What if we need services outside your expertise?

We maintain a network of trusted service providers for complementary services. We can either connect you directly or manage the relationship as part of your project.

How long does a typical cloud migration take?

Timeframes vary based on complexity, but most small business migrations take between 2-8 weeks. We'll provide a detailed timeline after assessing your specific environment.

Do you offer training for our team?

Absolutely! We believe in empowering your team and can provide customised training sessions on managing and understanding your cloud infrastructure.

Are you able to work with our existing systems?

Yes, we specialize in integrating cloud solutions with existing business systems, creating hybrid environments when necessary.